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Have you downloaded our mobile app yet? You can use it to check your balance(s), deposit checks and make payments, including person-to-person payments.

Customer Service

Contacting American Enterprise Bank is easy. Whether you have a general question about AEB services or specific financial needs, we're here to help.

Call Us

Buffalo Grove: 847-465-9700
Schaumburg: 847-352-1200
Highland Park: 847-681-8600

Hours of Operation

Lobby (all branches)

9:00 am to 5:00 pm Monday through Friday
9:00 am to 1:00 pm Saturday

Drive-Up (Buffalo Grove)

8:00 am to 6:00 pm Monday through Friday
8:00 am to 1:00 pm Saturday

Drive-Up (Schaumburg/Highland Park)

9:00 am to 5:00 pm Monday through Friday
9:00 am to 1:00 pm Saturday

Click Here To View Branch Locations

Mail Us

American Enterprise Bank
Attn: Customer Service
600 North Buffalo Grove Road
Buffalo Grove, Illinois  60089

E-mail Us

Please let us know how we can be of assistance to you.
E-mail us your questions/comments at

(Please note that e-mail communications are not considered secure or confidential; therefore, never include account numbers or Social Security numbers.)

24-Hour Telephone Banking

AEB's 24-hour automated Telephone Banking allows you to check balances and transaction history, as well as transfer funds 24 hours a day, 7 days a week. 1-855-834-1318

Report Lost or Stolen ATM/Debit Card

To immediately report a lost or stolen card during business hours, call us at 1-800-338-2893 (toll free) or locally at 1-847-465-9700.

To report a lost or stolen card after business hours call 1-800-500-1044 (toll free).

Bill Payment Support

To inquire about a bill paid electronically, call 1-855-444-9983 (toll free).

Check Ordering

Itís easy and convenient to order checks online.

Click here to order checks online.

Or to order by phone, call 1-800-338-2893 for personal checks. 
To order business checks, call 1-847-465-9700.

Remote Deposit Support

Call 1-855-518-0765